— 𝐅𝐫𝐞𝐪𝐮𝐞𝐧𝐭𝐥𝐲 𝐀𝐬𝐤𝐞𝐝 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬 —
Store-Related
Help! I made a purchase but cannot access my download.
— If after a few minutes you still cannot access your download, try accessing the direct download sent to your email address.
— If the download still does not go through, feel free to contact me on Discord (@Setrixi) with proof of purchase, and I can get the files to you directly!
I accidentally purchased the same thing twice! What can I do?
— No worries! If you've accidentally purchased something twice, please contact me through Discord (@Setrixi) with proof of purchase for both items and we'll work something out!
Before purchasing, am I allowed to edit your work for private use?
— Yes! I am absolutely open to people editing my work for private use. This includes commissioning out edits to Face Sculpts, Ears & Tails, Textures, as well as accessorizing Ears & Tail sets.
Where can I find updates to the items I previously purchased?
— If you have previously purchased an item from my store, then all updates will be sent by email.
— If you previously purchased an item from my Gumroad store, then please check your Gumroad Library for the updated download.
Is there an alternative method of payment available?
— If there is an item you'd like from the shop but none of the payment options work for you, feel free to contact me on Discord (@Setrixi).
Work-Related
Are your commissions open?
— No, sorry. They will be closed indefinitely until some time in 2024.
Can I edit your Ears&Tail sets for private use?
— Yes, definitely! Absolutely.
Can I commission private edits using your work?
— Yes! I encourage it.
What are your primary tools for creating?
— Blender, Photoshop, Substance Painter, Huion Tablet.
How long did it take you to develop your style?
— Without any artistic background, about 2 1/2 years.
How do you get your Face Sculpt meshes so smooth?
— Smooth Vertices operation in Blender & manually cleaning the Normal Map.
How long does it take you to complete a Sculpt Package?
— Roughly 2 weeks, sometimes more depending on the difficulty of the race, as well as the amount of weight painting required.
How do you create your Diffuse Textures?
— A time-consuming process, but each one is individually painted by hand.
Can you teach me?
— Unfortunately, most of what I've learned is through trial and error over the last several years. My style of texturing has been a personal goal of mine since I first began working with faces in 2021. I am still experimenting and learning all the time, and due to lack of expertise, I do not feel comfortable with teaching.